1. You may return or exchange any item(s) you have ordered at any time up to the end of the fourteenth working day from the date you receive the ordered item(s), except for earrings. Please note, there are no returns on earrings due to hygiene reasons.  
  2. If your item arrives damaged, please contact us on info@misiamae.com and we will arrange an exchange for you.
  3. Only returns or exchanges in the original packaging will be accepted.
  4. Once we receive the returned item(s) you purchased, any sum debited from your credit or debit card excluding postage costs will be credited to your account as soon as possible and in any event within thirty days of your order being returned to us, provided that the item(s) in question are returned by you and received by us in the condition they were in, when delivered to you. If you do not return the item(s) delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the item(s) from the amount to be credited to you.
  5. You will be notified by email, when the refund has been processed.

How to Return in the UK

We offer free returns on all UK orders except for earrings up to the end of the fourteenth working day from the date you receive the ordered item(s). Please note, there are no returns on earrings due to hygiene reasons. To arrange a return on any other item you will need to:

  1. Contact info@misiamae.com to arrange a free of charge return postage. Please provide us with your order or invoice number, which you will find on your invoice which is included with the item(s) you ordered.
  2. We will then email you your ready returns label that you will need to print out and attach to the parcel.
  3. Then just drop it off at your local post office. Please remember to take a proof of posting from the post office. 

How to Return Internationally

We do not offer free returns worldwide at the moment, due to different practices and providers worldwide. If you decide to return or exchange the item(s) you ordered, you will need to arrange and pay for the return yourself. 

We advise that you use a reputable, trackable courier service and keep the proof of postage. 

You can return or exchange the item(s) you have ordered at any time up to the end of the fourteenth working day from the date you receive the ordered item(s).

Only returns or exchanges in the original packaging will be accepted. Please note we do not accept returns on earrings due to hygiene reasons.

Based on 173 reviews
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The earrings are perfect. Super stylish an...

The earrings are perfect. Super stylish and comfortable to wear.

These are beautiful, lightweight earrings....

These are beautiful, lightweight earrings. They look like earrings that Audrey Hepburn or Marilyn Monroe would wear back in the 1950s. I love it!

C
Ines three ropes earrings
Cate (Lewisham, United Kingdom)
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Excellent designs and excellent quality
Gender: Female
Birthday present

I gave these to a friend for her birthday- she was delighted and another friend was blown over by the blue Olivia mini hoops . Thank you so much

Great standard of jewellery

Great service fast delivery and great standard of jewellery highly recommend this seller

Beautiful and stylish.

Beautiful and stylish. Elegant and classy.

Beautiful and stylish. Elegant and classy...

Beautiful and stylish. Elegant and classy.

The perfect gift or a treat for yourself!

The perfect gift or a treat for yourself!

Beautiful earrings and quick shipping

Beautiful earrings and quick shipping

P
Harper mix and match earrings
Patricia
These are my favorite earrings ever, I los...

These are my favorite earrings ever, I lost a charm in my original pair and really appreciate being able to buy just the charm and not the whole set again!

Amazing quality! So timless and classic!...

Amazing quality! So timless and classic! 🤍

Exactly what I was looking for

Beautiful faux tortoiseshell earrings, small hoops but very stylish. Exactly what I was looking for. Very speedy delivery too. Highly recommend.

Beautiful faux tortoiseshell earrings, sma...

Beautiful faux tortoiseshell earrings, small hoops but very stylish. Exactly what I was looking for. Very speedy delivery too. Highly recommend.

I LOVE THEM.

I LOVE THEM. Classic 1970s disco earrings for someone who was actually IN the 1970s disco scene!!!

I Love them!

I Love them! Fast shipping, I will buy again.

Beautiful earrings

Beautiful earrings, excellent seller, great communication! Thank you!

Perfect, very beautiful earrings

Perfect, very beautiful earrings that seem to be of good quality

I LOVE THEM. Classic 1970s disco earrings...

I LOVE THEM. Classic 1970s disco earrings for someone who was actually IN the 1970s disco scene!!!

Parfait, boucles d'oreilles très belles et...

Parfait, boucles d'oreilles très belles et qui semblent de bonne qualité

Gorgeous earrings

Gorgeous earrings, they are very well made! They are also light weight as described. Thank you!!!

Gorgeous earrings, they are very well made...

Gorgeous earrings, they are very well made! They are also light weight as described. Thank you!!!

Bought these for my mom, she absolutely lo...

Bought these for my mom, she absolutely loves them!

Beautiful earrings, excellent seller, grea...

Beautiful earrings, excellent seller, great communication! Thank you!

I Love them! Fast shipping, I will buy aga...

I Love them! Fast shipping, I will buy again.

I highly recommend

these earrings are beautiful and unique - I highly recommend

These earrings are fabulous

These earrings are fabulous. Extremely comfortable to wear, very lightweight, don't irritate my sensitive ears and look stunning. Very happy with the purchase.