Delivery Information
UK Delivery
We offer free tracked delivery by Royal Mail on orders over 200£. When you place your order, we will email you your order acknowledgement straight away. Once the order is dispatched, you will receive a notification email with a tracking link.
If your item is in stock, please allow 1-3 working days for processing and dispatch of your order. The delivery times given at the checkout are counted from when the order has been dispatched, not from when the order was placed.
International Delivery
We offer free tracked delivery with all duties paid (DDP) by Royal Mail on orders over 200£. Orders below 200£ are eligible for paid tracked delivery with all duties paid (DDP).
If your item is in stock, please allow 1-3 working days for processing and dispatch of your order. The delivery times given at the checkout are counted from when the order has been dispatched, not from when the order was placed.
When you place your order, we will email you your order acknowledgement straight away. Once the order is dispatched, you will receive a notification email with a tracking link.
At the moment we offer international shipping to the following countries:
Austria, Cyprus, France, Germany, Luxembourg, Malta, Netherlands, Norway, Switzerland, and USA.
How your order will arrive
Our pieces are lovingly put in a Misia Mae jewellery box, and packed in an unbranded box or envelope, depending on the size of the item.
All gift vouchers will be sent by email.
Further Information
Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If someone is not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.
Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.
When sold via retailers’ shops and websites – retailers’ delivery prices and terms will apply.
