1. You may return or exchange any item(s) you have ordered at any time up to the end of the fourteenth working day from the date you receive the ordered item(s), except for earrings. Please note, there are no returns on earrings due to hygiene reasons.  
  2. If your item arrives damaged, please contact us on info@misiamae.com 
  3. Only returns or exchanges in the original packaging will be accepted.
  4. Once we receive the returned item(s) you purchased, any sum debited from your credit or debit card excluding postage costs will be credited to your account as soon as possible and in any event within thirty days of your order being returned to us, provided that the item(s) in question are returned by you and received by us in the condition they were in, when delivered to you. If you do not return the item(s) delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the item(s) from the amount to be credited to you.
  5. You will be notified by email, when the refund has been processed.

How to Return

We do not offer free returns. If you decide to return or exchange the item(s) you ordered, you have a freedom to choose your own provider. We advise that you use a reputable, trackable courier service and keep the proof of postage. 

You can return or exchange the item(s) you have ordered at any time up to the end of the fourteenth working day from the date you receive the ordered item(s).

Only returns or exchanges in the original packaging will be accepted. Please note we do not accept returns on earrings due to hygiene reasons.

Please post your return to the following address:

Misia Mae Ltd

66 Bankhurst rd

London

SE6 4XN

United Kingdom

Based on 170 reviews
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These are 'THE' badgirl hoops. Perfect in...

These are 'THE' badgirl hoops. Perfect in quality, design and material - absolutely adore it. I have several at home but none of them worked for me - these ones are the perfect ones. Thank you very much.

These are 'THE' badgirl hoops. Perfect in...

These are 'THE' badgirl hoops. Perfect in quality, design and material - absolutely adore it. I have several at home but none of them worked for me - these ones are the perfect ones. Thank you very much.

Just as described and pictured, good quali...

Just as described and pictured, good quality, very happy with purchase

Bought them for a gift. Good quality and g...

Bought them for a gift. Good quality and great service. Thank you

Great earrings, absolutely love them. And...

Great earrings, absolutely love them. And they're not too heavy. They were a darker/yellower gold than I expected, so I would love to see these in a pale gold in the future. I would buy those up instantly!

U
Chunky Gold Earrings - Audrey Collection
Ulrike-Christina V. (Mosbach, Germany)
Likes: Very nice
Gender: Female
Perfect

Price and quality in a very good relationship

I love this so much ❤️

I love this so much ❤️

Absolutely as seen on screen. Delighted wi...

Absolutely as seen on screen. Delighted with the purchase.

The earrings are perfect. Super stylish an...

The earrings are perfect. Super stylish and comfortable to wear.

These are beautiful, lightweight earrings....

These are beautiful, lightweight earrings. They look like earrings that Audrey Hepburn or Marilyn Monroe would wear back in the 1950s. I love it!

C
Ropes Earrings - Ines Collection
Cate (Lewisham, United Kingdom)
Likes: Excellent designs and excellent quality
Gender: Female
Birthday present

I gave these to a friend for her birthday- she was delighted and another friend was blown over by the blue Olivia mini hoops . Thank you so much

Great standard of jewellery

Great service fast delivery and great standard of jewellery highly recommend this seller

Beautiful and stylish.

Beautiful and stylish. Elegant and classy.

Beautiful and stylish. Elegant and classy...

Beautiful and stylish. Elegant and classy.

The perfect gift or a treat for yourself!

The perfect gift or a treat for yourself!

Beautiful earrings and quick shipping

Beautiful earrings and quick shipping

P
Harper mix and match earrings
Patricia
These are my favorite earrings ever, I los...

These are my favorite earrings ever, I lost a charm in my original pair and really appreciate being able to buy just the charm and not the whole set again!

Amazing quality! So timless and classic!...

Amazing quality! So timless and classic! 🤍

Exactly what I was looking for

Beautiful faux tortoiseshell earrings, small hoops but very stylish. Exactly what I was looking for. Very speedy delivery too. Highly recommend.

I LOVE THEM.

I LOVE THEM. Classic 1970s disco earrings for someone who was actually IN the 1970s disco scene!!!

I Love them!

I Love them! Fast shipping, I will buy again.

Beautiful earrings

Beautiful earrings, excellent seller, great communication! Thank you!

Perfect, very beautiful earrings

Perfect, very beautiful earrings that seem to be of good quality

I LOVE THEM. Classic 1970s disco earrings...

I LOVE THEM. Classic 1970s disco earrings for someone who was actually IN the 1970s disco scene!!!

Parfait, boucles d'oreilles très belles et...

Parfait, boucles d'oreilles très belles et qui semblent de bonne qualité